HealthyHive

Support

We're here to help you and your team get the most from HealthyHive.

Contact us

Email support@healthyhive.space with your account email and a short description of the issue. We typically respond within 1–2 business days.

Common topics

Connecting Apple Health (iOS)

  • Open HealthyHive and sign in.
  • On the Dashboard, tap Connect or the sync icon.
  • When iOS prompts you, allow access to the health data types you want to share.
  • Pull down to refresh — metrics should appear within a minute.

If permissions were denied earlier, go to Settings → Health → Data Access & Devices → HealthyHive and enable the data types.

Connecting Health Connect (Android)

  • Install Health Connect from the Play Store if it is not already on your device.
  • In HealthyHive, tap Connect or the sync icon and grant permissions (Steps, Exercise, Sleep, Heart rate, etc.).
  • For past-day data, long-press the sync icon to re-sync full history.

Wearables like Garmin sync into Health Connect first; HealthyHive reads from Health Connect with your permission.

Email verification

After sign-up, HealthyHive sends a 6-digit code to your email. Enter it in the app on the verification screen — you never need to leave the app. Check your inbox and spam folder. Codes expire after 15 minutes; use Resend code on that screen if you need a new one.

Joining a team

Ask your team admin for an invite link. Open the link on your phone — it will open HealthyHive if installed, or prompt you to install the app first.

Password reset

Use Forgot password on the login screen. You'll receive an email with a link to reset your password.

Delete your account

In the app: Profile → Delete your account. Or use the web form at account deletion. If you own teams, transfer ownership with Make Owner first.

App downloads

HealthyHive is available on the App Store (iOS) and Google Play (Android) when published for your organization. If you need access before public launch, contact your team administrator.

Report a bug

Include your device model, OS version, app version (Profile → About), and steps to reproduce the issue. Screenshots help us fix problems faster.